UnassignedPayload
Payload for unassigned action.
object
UnassignedPayloadFields
assignedTo
String
assignedUserId
String
assignedDepartmentId
String
assignedBy
String
performedBy
String
assignedToUser
Resolved user who was unassigned from.
assignedUser
Resolved user who was unassigned (by assignedUserId).
assignedByUser
Resolved user who performed the unassignment.
performedByUser
Resolved user who performed the action.
assignedDepartment
Resolved department the conversation was unassigned from.
Last modified on August 8, 2026