conversationConvertToCard
Converts a conversation into a card (deal, ticket, task, or purchase). Creates a new card in the specified pipeline stage with conversation context. Use this to escalate customer issues or create follow-up tasks.
conversationConvertToCard(_id: String!, type: String!, itemId: String, itemName: String, stageId: String, customFieldsData: JSON, priority: String, assignedUserIds: [String], labelIds: [String], startDate: Date, closeDate: Date, attachments: [AttachmentInput], description: String): StringArguments
The conversation ID to convert
Target card type to convert to: 'deal', 'ticket', 'task', or 'purchase'
Existing item ID if linking to an existing card
Name for the new card item
Pipeline stage ID where the card will be created
Custom field values as JSON object
Priority level: 'Critical', 'High', 'Normal', or 'Low'
User IDs to assign to the new card
Label IDs to apply to the new card
Start date for the card
Due/close date for the card
File attachments to include
Description text for the card
Returns
Related topics
ConvertedToCardPayloadWhatsApp ads that open a chatconversationsConversationTemplateRenderedCarouselCard