ConversationMessage
A single message within a conversation. Uses a discriminated-union pattern
where the type field determines which content sub-object is populated.
ConversationMessageFields
Message type discriminator.
Who sent this message.
Visibility level: 'public', 'internal', or 'hidden'.
Text content (when type='text').
Media content (image, audio, video, document — single or multiple).
Template content (when type='template').
Interactive content (when type='interactive').
Tool call data (when type='tool_call').
Email envelope and body (when type='email').
Threading, forwarding, mention context.
Delivery status and error info.
Reactions on this message.
External origin tracking.
Message edit history.
Extensible metadata bucket.
The resolved original message being replied to.
The resolved customer who sent this message.
The resolved agent who sent this message.
The parent conversation.
The conversation this message belongs to.
When this message was created.
Sticker attachment (when type='sticker').
Location data (when type='location').
Contact cards (when type='contacts').
System event content (when type='system').
Form submission content (when type='form').
Engage/campaign content (when type='engage').
Video call content (when type='videoCall').
Order/commerce content (when type='order').
WhatsApp ad referral data.
When this message was last updated.
Related topics
conversationMessageconversationMessagesconversationMessageAddconversationMessageUpdateConversationMessageListResponse