AssignedPayload
Payload for assigned action.
object
AssignedPayloadFields
assignedTo
String
assignedUserId
String
assignedDepartmentId
String
assignedBy
String
performedBy
String
assignedToUser
Resolved user who was assigned to.
assignedUser
Resolved user who was assigned (by assignedUserId).
assignedByUser
Resolved user who performed the assignment.
performedByUser
Resolved user who performed the action.
assignedDepartment
Resolved department the conversation was assigned to.
Last modified on August 8, 2026