Integration
A channel integration (Messenger, WhatsApp, email, forms, Facebook, Instagram, TikTok, etc.) that conversations originate from.
Use integrations to list, integrationDetail for one integration. See Conversation.integrationId.
IntegrationFields
Unique integration identifier.
Integration channel type, e.g. "messenger", "whatsapp", "facebook-messenger", "email", "lead".
Display name for this integration.
Default language code for this integration.
Public embed/widget code, when applicable.
Linked form id, for form-based integrations.
Tag ids applied to this integration.
When this integration was created.
Workspace this integration belongs to.
Resolved tags applied to this integration.
Lead-integration-specific configuration, as JSON.
Messenger widget configuration, as JSON.
Appearance/theme options for the widget, as JSON.
Whether this integration is active.
Whether the external account (e.g. WhatsApp, Facebook) is currently connected.
Webhook configuration for this integration, as JSON.
The linked form, for form-based integrations.
Primary department this integration is routed to.
Resolved primary department.
The workspace this integration belongs to.
Connection/health diagnostics for the external account, as JSON.
Visibility scope, e.g. "public" or "private".
All department ids this integration is routed to.
Channel-specific configuration details, as JSON.