content
String
ResponseTemplate
A saved reply (“canned response”) that inbox agents can insert into a conversation reply.
Use responseTemplates to list, responseTemplatesAdd to create.
object
ResponseTemplateFields
_id
String!
Unique response template identifier.
name
String!
Display name shown in the template picker.
workspaceId
String
Workspace this template belongs to.
Template body text, inserted into the reply composer.
workspace
The workspace this template belongs to.
files
JSON
Attached files for this template, as JSON.
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