Skip to main content
MUTATION
conversationMessageUpdate(_id: String, conversationId: String, reactions: JSON, visibility: String): ConversationMessage

Arguments

_id
String

The message ID to update.

conversationId
String

The conversation ID containing the message.

reactions
JSON

V2 reactions array as JSON (e.g., [{ emoji, fromKind, fromId }]).

visibility
String

Visibility level: 'public', 'internal', or 'hidden'.

_id
String!
type
String

Message type discriminator.

Who sent this message.

visibility
String

Visibility level: 'public', 'internal', or 'hidden'.

Text content (when type='text').

Media content (image, audio, video, document — single or multiple).

Template content (when type='template').

Interactive content (when type='interactive').

toolCalls
JSON

Tool call data (when type='tool_call').

Email envelope and body (when type='email').

Threading, forwarding, mention context.

Delivery status and error info.

reactions

Reactions on this message.

External origin tracking.

editHistory

Message edit history.

metadata
JSON

Extensible metadata bucket.

replyForMsg
JSON

The resolved original message being replied to.

customer

The resolved customer who sent this message.

user

The resolved agent who sent this message.

conversation

The parent conversation.

conversationId
String

The conversation this message belongs to.

createdAt
Date

When this message was created.

sticker

Sticker attachment (when type='sticker').

location

Location data (when type='location').

contacts

Contact cards (when type='contacts').

System event content (when type='system').

Form submission content (when type='form').

Engage/campaign content (when type='engage').

Video call content (when type='videoCall').

Order/commerce content (when type='order').

referral

WhatsApp ad referral data.

updatedAt
Date

When this message was last updated.

Mutation
Response
Last modified on August 8, 2026