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QUERY
conversationMessage(_id: String!): ConversationMessage

Arguments

_id
String!
required

The unique message id.

Returns

ConversationMessage
_id
String!
type
String

Message type discriminator.

sender
MessageSender

Who sent this message.

visibility
String

Visibility level: 'public', 'internal', or 'hidden'.

text
MessageText

Text content (when type='text').

media
MessageMedia

Media content (image, audio, video, document — single or multiple).

template
MessageTemplate

Template content (when type='template').

interactive
MessageInteractive

Interactive content (when type='interactive').

toolCalls
JSON

Tool call data (when type='tool_call').

email
MessageEmail

Email envelope and body (when type='email').

context
MessageContext

Threading, forwarding, mention context.

delivery
MessageDelivery

Delivery status and error info.

reactions
[MessageReaction]

Reactions on this message.

origin
MessageOrigin

External origin tracking.

editHistory
[MessageEditEntry]

Message edit history.

metadata
JSON

Extensible metadata bucket.

replyForMsg
JSON

The resolved original message being replied to.

customer
Customer

The resolved customer who sent this message.

user
User

The resolved agent who sent this message.

conversation
Conversation

The parent conversation.

conversationId
String

The conversation this message belongs to.

createdAt
Date

When this message was created.

sticker
WASticker

Sticker attachment (when type='sticker').

location
WALocation

Location data (when type='location').

contacts
[WAContact]

Contact cards (when type='contacts').

referral
WAReferral

CTWA ad referral attached to the message.

system
MessageSystem

System event content (populated when type is "system").

form
MessageForm

Form submission content (populated when type is "form").

engage
MessageEngage

Engage/campaign content (populated when type is "engage").

videoCall
MessageVideoCall

Video call content (populated when type is "videoCall").

order
MessageOrder

Order/commerce content (populated when type is "order").

updatedAt
Date

When this message was last updated (e.g. reaction or visibility change via conversationMessageUpdate).

whatsappCall
MessageWhatsappCall

Live WhatsApp call card (when type='whatsapp_call').

Query
Variables
Response
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