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WhatsApp is connected from Inbox → Channels, not from a separate “WhatsApp product” install. After the number is live, WhatsApp Manager is where you run Meta-side settings (profile, QR, templates, ads, calls, catalog).
Canonical (Arabic): Connect the channel · Manage the number
Karzoun is a Meta Business Partner and WhatsApp Solution Partner. Signup follows the official Cloud API embedded path.

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What to do

  1. Run the WhatsApp wizard from Inbox → Channels → Create → WhatsApp (or /channels?add=whatsapp). Full click-path, coexistence, and Meta errors: WhatsApp channel (Arabic).
  2. Send a test message and confirm it appears in Inbox.
  3. Open WhatsApp Manager (Inbox → Channels → edit WhatsApp → WhatsApp Manager) for profile, QR, templates, and the rest — index: Manage the number (Arabic).
Karzoun channel settings (department, bot, assignment) are separate from WhatsApp Manager (Meta account settings).

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Moving a number from another provider

Disable two-factor on the number in Meta before cutover day: Disable 2FA (Arabic), then finish transfer from the channel guide. Ordered cutover: Migrate from another tool (Arabic).

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English deep-dives already on this site

Last modified on October 12, 2026