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GraphQL Overview

Browse queries, mutations, and types in the schema reference. For authentication, endpoint URLs, and domain guides, see the API Overview.

Conversations & messaging

Queries

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Mutations

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Objects

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Enums

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Contacts & CRM

Queries

Overview

Mutations

Overview

Objects

Overview

Inputs

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Products & commerce

Queries

Overview

Mutations

Overview

Objects

Overview
Apps & credentials

Queries

Overview

Mutations

Overview

Objects

Overview
Organization

Queries

Overview

Objects

Overview

Enums

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Other

Queries

Overview

Mutations

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Objects

Overview

StatusChangedPayload

Payload for status_changed action.

from
String
to
String
status
String
performedBy
String
viaAutomation
Boolean
performedByUser

Resolved user who performed the status change.

Sample
{ "from": "Example String", "to": "Example String", "status": "Example String", "performedBy": "Example String", "viaAutomation": true, "performedByUser": { "__typename": "User" } }
Referenced in

Submission

_id
String!,non-null
contentTypeId
String
customerId
String
customer
createdAt
customFieldsData
submissions
Sample
{ "_id": "Example String", "contentTypeId": "Example String", "customerId": "Example String", "customer": { "__typename": "Customer" }, "createdAt": "Example Custom Scalar", "customFieldsData": "Example Custom Scalar", "submissions": [ { "__typename": "FormSubmission" } ] }

SuccessResult

success
Boolean
Sample
{ "success": true }

TemplateRendered

Rendered snapshot of a template message.

body
String
footer
String
Sample
{ "header": { "__typename": "TemplateRenderedHeader" }, "body": "Example String", "footer": "Example String", "buttons": [ { "__typename": "TemplateRenderedButton" } ], "carousel": [ { "__typename": "TemplateRenderedCarouselCard" } ], "lto": { "__typename": "TemplateRenderedLTO" } }

TemplateRenderedButton

type
String
text
String
url
String
phone_number
String
coupon_code
String
Sample
{ "type": "Example String", "text": "Example String", "url": "Example String", "phone_number": "Example String", "coupon_code": "Example String" }

TemplateRenderedCarouselCard

body
String
Sample
{ "header": { "__typename": "TemplateRenderedHeader" }, "body": "Example String", "buttons": [ { "__typename": "TemplateRenderedButton" } ] }

TemplateRenderedHeader

type
String
text
String
url
String
product_retailer_id
String
catalog_id
String
latitude
Float
longitude
Float
name
String
address
String
Sample
{ "type": "Example String", "text": "Example String", "url": "Example String", "product_retailer_id": "Example String", "catalog_id": "Example String", "latitude": 40, "longitude": 40, "name": "Example String", "address": "Example String" }

TemplateRenderedLTO

expiration_time_ms
Float
Sample
{ "expiration_time_ms": 40 }
Referenced in

Throughput

level
String
Sample
{ "level": "Example String" }

UnassignedPayload

Payload for unassigned action.

assignedTo
String
assignedUserId
String
assignedDepartmentId
String
assignedBy
String
performedBy
String
assignedToUser

Resolved user who was unassigned from.

assignedUser

Resolved user who was unassigned (by assignedUserId).

assignedByUser

Resolved user who performed the unassignment.

performedByUser

Resolved user who performed the action.

assignedDepartment

Resolved department the conversation was unassigned from.

Sample
{ "assignedTo": "Example String", "assignedUserId": "Example String", "assignedDepartmentId": "Example String", "assignedBy": "Example String", "performedBy": "Example String", "assignedToUser": { "__typename": "User" }, "assignedUser": { "__typename": "User" }, "assignedByUser": { "__typename": "User" }, "performedByUser": { "__typename": "User" }, "assignedDepartment": { "__typename": "Department" } }
Referenced in

UntaggedPayload

Payload for untagged action.

tagName
String
Sample
{ "tagName": "Example String" }
Referenced in

Unions

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Enums

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Inputs

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Scalars

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