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GraphQL Overview

Browse queries, mutations, and types in the schema reference. For authentication, endpoint URLs, and domain guides, see the API Overview.

Conversations & messaging

Queries

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Mutations

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Objects

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Enums

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Contacts & CRM

Queries

Overview

Mutations

Overview

Objects

Overview

Inputs

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Products & commerce

Queries

Overview

Mutations

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Objects

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Apps & credentials

Queries

Overview

Mutations

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Objects

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Organization

Queries

Overview

Objects

Overview

Enums

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Other

Queries

Overview

Mutations

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Objects

Overview

AssignedPayload

Payload for assigned action.

assignedTo
String
assignedUserId
String
assignedDepartmentId
String
assignedBy
String
performedBy
String
assignedToUser

Resolved user who was assigned to.

assignedUser

Resolved user who was assigned (by assignedUserId).

assignedByUser

Resolved user who performed the assignment.

performedByUser

Resolved user who performed the action.

assignedDepartment

Resolved department the conversation was assigned to.

Sample
{ "assignedTo": "Example String", "assignedUserId": "Example String", "assignedDepartmentId": "Example String", "assignedBy": "Example String", "performedBy": "Example String", "assignedToUser": { "__typename": "User" }, "assignedUser": { "__typename": "User" }, "assignedByUser": { "__typename": "User" }, "performedByUser": { "__typename": "User" }, "assignedDepartment": { "__typename": "Department" } }
Referenced in

Attachment

url
String!,non-null
name
String
type
String
size
Float
duration
Float
locationData
Sample
{ "url": "Example String", "name": "Example String", "type": "Example String", "size": 40, "duration": 40, "locationData": { "__typename": "LocationData" } }

ColumnConfigItem

name
String
label
String
order
Int
Sample
{ "name": "Example String", "label": "Example String", "order": 40 }

ConvertedToCardPayload

Payload for converted_to_card action.

cardType
String
performedBy
String
performedByUser

Resolved user who performed the conversion.

Sample
{ "cardType": "Example String", "performedBy": "Example String", "performedByUser": { "__typename": "User" } }
Referenced in

EmailAddress

An email address with optional display name.

name
String

Display name (e.g. 'John Doe').

address
String!,non-null

Email address (e.g. 'john@example.com').

Sample
{ "name": "Example String", "address": "Example String" }

EmailAttachment

Email-specific attachment metadata.

filename
String

Original filename.

mimeType
String

MIME type.

size
Int

File size in bytes.

contentId
String

Content-ID for inline/embedded images.

attachmentId
String

Server-side storage ID for download.

Sample
{ "filename": "Example String", "mimeType": "Example String", "size": 40, "contentId": "Example String", "attachmentId": "Example String" }

HealthEntity

entity_type
String
id
String
can_send_message
String
additional_info
[String]
Sample
{ "entity_type": "Example String", "id": "Example String", "can_send_message": "Example String", "additional_info": [ "Example String" ] }

InboxField

Available custom field definitions for inbox entities.

customer

Custom fields available on customer records.

conversation

Custom fields available on conversations.

device

Custom fields available on device/browser data.

Sample
{ "customer": [ { "__typename": "Field" } ], "conversation": [ { "__typename": "Field" } ], "device": [ { "__typename": "Field" } ] }

Unions

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Enums

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Inputs

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Scalars

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