Developers//
Other
/- ColumnConfigItem
AssignedPayload
Attachment
ConvertedToCardPayload
EmailAddress
EmailAttachment
HealthEntity
InboxField
KnowledgeBaseArticle
KnowledgeBaseArticlesPaginated
KnowledgeBaseCategoriesPaginated
KnowledgeBaseCategory
KnowledgeBaseParentCategory
KnowledgeBaseSearchHit
KnowledgeBaseSearchResult
KnowledgeBaseTopic
KnowledgeBaseTopicsPaginated
LeadStageHistoryEntry
LocationData
LocationOption
Logic
MessageContext
MessageDelivery
MessageEditEntry
MessageEmail
MessageEngage
MessageForm
MessageInteractive
MessageMedia
MessageOrder
MessageOrigin
MessageReaction
MessageSender
MessageSystem
MessageTemplate
MessageText
MessageVideoCall
ObjectListConfig
OnboardingHistory
OnboardingSection
OnboardingSections
PaginationInfo
ParticipantAddedPayload
ParticipantRemovedPayload
PdfAttachment
Position
PriceRange
PriorityChangedPayload
ScoreCategories
ScoreCategoryEntry
StatusChangedPayload
Submission
SuccessResult
TemplateRendered
TemplateRenderedButton
TemplateRenderedCarouselCard
TemplateRenderedHeader
TemplateRenderedLTO
Throughput
UnassignedPayload
UntaggedPayload
VariantOptionValue
WAContact
WAContactName
WALocation
WAReferral
WASticker
ColumnConfigItem
Browse queries, mutations, and types in the schema reference. For authentication, endpoint URLs, and domain guides, see the API Overview.
Conversations & messaging
Contacts & CRM
Products & commerce
Apps & credentials
Organization
Other
Payload for assigned action.
assigned To
String
assigned User Id
String
assigned Department Id
String
assigned By
String
performed By
String
assigned To User
Resolved user who was assigned to.
assigned User
Resolved user who was assigned (by assignedUserId).
assigned By User
Resolved user who performed the assignment.
performed By User
Resolved user who performed the action.
assigned Department
Resolved department the conversation was assigned to.
Sample
{ "assignedTo": "Example String", "assignedUserId": "Example String", "assignedDepartmentId": "Example String", "assignedBy": "Example String", "performedBy": "Example String", "assignedToUser": { "__typename": "User" }, "assignedUser": { "__typename": "User" }, "assignedByUser": { "__typename": "User" }, "performedByUser": { "__typename": "User" }, "assignedDepartment": { "__typename": "Department" } }
Referenced in
Sample
{ "url": "Example String", "name": "Example String", "type": "Example String", "size": 40, "duration": 40, "locationData": { "__typename": "LocationData" } }
name
String
label
String
order
Int
Sample
{ "name": "Example String", "label": "Example String", "order": 40 }
Payload for converted_to_card action.
Sample
{ "cardType": "Example String", "performedBy": "Example String", "performedByUser": { "__typename": "User" } }
Referenced in
An email address with optional display name.
name
String
Display name (e.g. 'John Doe').
address
String!,non-null
Email address (e.g. 'john@example.com').
Sample
{ "name": "Example String", "address": "Example String" }
Referenced in
Email-specific attachment metadata.
filename
String
Original filename.
mime Type
String
MIME type.
size
Int
File size in bytes.
content Id
String
Content-ID for inline/embedded images.
attachment Id
String
Server-side storage ID for download.
Sample
{ "filename": "Example String", "mimeType": "Example String", "size": 40, "contentId": "Example String", "attachmentId": "Example String" }
Referenced in
entity_type
String
id
String
can_send_message
String
additional_info
[String]
Sample
{ "entity_type": "Example String", "id": "Example String", "can_send_message": "Example String", "additional_info": [ "Example String" ] }
Referenced in
Available custom field definitions for inbox entities.
Sample
{ "customer": [ { "__typename": "Field" } ], "conversation": [ { "__typename": "Field" } ], "device": [ { "__typename": "Field" } ] }