Browse queries, mutations, and types in the schema reference. For authentication, endpoint URLs, and domain guides, see the API Overview.
{ "url": "Example String", "name": "Example String", "type": "Example String", "size": 40, "duration": 40, "locationData": { "__typename": "LocationDataInput" } }
Input for creating or editing a knowledge base article.
Unique code identifier.
The article title (required).
Brief summary or excerpt.
Full article content in HTML (required).
Publication status: 'draft', 'publish', or 'scheduled' (required).
Whether this article is only visible to team members.
Available emoji reaction types.
Category IDs to assign this article to.
The topic this article belongs to.
The primary category this article belongs to.
Featured image for the article.
File attachments.
PDF attachment with page images.
Scheduled publication date.
Forms to embed in this article.
{ "code": "Example String", "title": "Example String", "summary": "Example String", "content": "Example String", "status": "Example String", "isPrivate": true, "reactionChoices": [ "Example String" ], "categoryIds": [ "Example String" ], "topicId": "Example String", "categoryId": "Example String", "image": { "__typename": "AttachmentInput" }, "attachments": [ { "__typename": "AttachmentInput" } ], "pdfAttachment": { "__typename": "PdfAttachmentInput" }, "scheduledDate": "Example Custom Scalar", "forms": [ { "__typename": "FormCodeInput" } ] }
Input for creating or editing a knowledge base category.
Unique code identifier.
The category title (required).
Description of what this category covers.
Article IDs to include in this category.
Icon identifier (required).
Topic IDs this category belongs to.
Primary topic ID.
Parent category ID for nesting.
{ "code": "Example String", "title": "Example String", "description": "Example String", "articleIds": [ "Example String" ], "icon": "Example String", "topicIds": [ "Example String" ], "topicId": "Example String", "parentCategoryId": "Example String" }
Input for creating or editing a knowledge base topic.
Unique code identifier.
The topic title (required).
Description of the topic.
Category IDs to include in this topic.
Background image URL.
ISO language code.
{ "code": "Example String", "title": "Example String", "description": "Example String", "categoryIds": [ "Example String" ], "color": "Example String", "backgroundImage": "Example String", "languageCode": "Example String" }
{ "latitude": 40, "longitude": 40, "name": "Example String", "address": "Example String" }
{ "lat": 40, "lng": 40, "description": "Example String" }
{ "fieldId": "Example String", "tempFieldId": "Example String", "logicOperator": "Example String", "logicValue": "Example Custom Scalar" }
Input for threading and mention context.
The message ID this is replying to.
Whether this message was forwarded.
User IDs mentioned in this message.
{ "replyTo": "Example String", "isForwarded": true, "mentions": [ "Example String" ] }
Input for media message content.
File attachments.
Optional caption.
{ "attachments": [ { "__typename": "AttachmentInput" } ], "caption": "Example String" }
Input for identifying the message sender.
Sender kind: 'user', 'customer', 'bot', 'ai_assistant', 'system', 'visitor'.
The sender's platform ID.
{ "kind": "Example String", "id": "Example String" }