{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-customers/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"WhatsApp channel","description":"Developer API, partner integration, MCP, SDK, and customer help center.","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"whatsapp-channel","__idx":0},"children":["WhatsApp channel"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Connect WhatsApp Business to Karzoun to receive and send messages from the Inbox."]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Go to ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Channels → WhatsApp"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Follow the Meta embedded signup flow"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Verify your phone number"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Start receiving conversations in Inbox"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Use approved ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["message templates"]}," for outbound messages outside the 24-hour window."]}]},"headings":[{"value":"WhatsApp channel","id":"whatsapp-channel","depth":1}],"frontmatter":{"title":"WhatsApp channel","titleTranslationKey":"sidebar.help.whatsapp","audience":"customer","status":"published","locales":["en","ar"],"seo":{"title":"WhatsApp channel"}},"lastModified":"2026-06-23T09:59:29.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/customers/help/whatsapp-channel","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}