> ## Documentation Index
> Fetch the complete documentation index at: https://docs.karzoun.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversations run. Automation works. Sales grow.

> Karzoun Docs for teams, partners, and builders — Help Center, Partners, and Developer guides in one place.

**Karzoun Chat** is the conversation and growth operating system for businesses in Saudi Arabia and the region. It brings customer channels — led by official WhatsApp Business — together with your team, automations, campaigns, Karzoun Pixel, AI, and messaging commerce in one workspace that non-technical teams can run, and that scales from a small shop to an enterprise.

One place to operate customer conversations — platform power, team-friendly clarity.

<Info>
  Prefer Arabic Help Center articles? Switch language to **عربي**, or open [مركز المساعدة](/ar/help-center).
</Info>

<div className="karzoun-ai-promo">
  <Card title="Did you know? You can manage your Karzoun account from Claude" icon="sparkles" href="/mcp-server/setup/claude-desktop">
    Connect Claude to your workspace: ask about conversations, customers, and reports — and take action with your permissions, right from the chat.
    **Try it now →**
  </Card>
</div>

## Who is this for?

Pick the door that matches how you work with Karzoun.

<Columns cols={2}>
  <Card title="I use Karzoun every day" icon="life-buoy" href="/help-center">
    Inbox, WhatsApp, campaigns, automations, billing — practical guides for your team.
  </Card>

  <Card title="I’m a Karzoun partner" icon="handshake" href="/partners">
    Partners are a top priority — explore the partner reference we built for you.
  </Card>

  <Card title="I build integrations" icon="brackets" href="/developers">
    GraphQL API, webhooks, playground, and guides for engineers and agencies.
  </Card>

  <Card title="I connect AI tools" icon="bot" href="/mcp-server">
    Give Cursor, Claude, or your agents live, permissioned access to Karzoun.
  </Card>
</Columns>

## What you can do with Karzoun

Six systems that share one customer record, one inbox, and the same context — deep enough to stand alone, stronger together.

| Focus                 | What it means for your team                                                                                               |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------- |
| **Unified inbox**     | WhatsApp, Instagram, TikTok, Messenger, email, and webchat in one queue — with customer context beside every conversation |
| **WhatsApp Business** | Official API, templates, flows, commerce in the chat, and calling from the conversation                                   |
| **Automation**        | Visual no-code paths: welcome, follow-up, assign, recover carts, sync with your store                                     |
| **Growth**            | Karzoun Pixel, segments, and campaigns on WhatsApp, email, and push — reach the right person                              |
| **AI**                | Copilot for your team and agents for customers — with knowledge, skills, and clear escalation                             |
| **Team workspace**    | Tasks, internal chat, meetings, attendance, roles, and reporting as you scale                                             |

<Columns cols={3}>
  <Card title="Answer customers faster" icon="inbox" href="/ar/help-center/guides/inbox/doc-1889759">
    Master the shared inbox and assignment.
  </Card>

  <Card title="Run WhatsApp properly" icon="message-circle" href="/ar/help-center/guides/whatsapp/doc-1890487">
    Templates, flows, QR, and WhatsApp manager.
  </Card>

  <Card title="Launch a campaign" icon="megaphone" href="/ar/help-center/guides/broadcasts/overview">
    Broadcasts your marketing team can operate.
  </Card>

  <Card title="Automate the repeatable" icon="workflow" href="/ar/help-center/guides/automations/basics/doc-1890493">
    Build your first flow without code.
  </Card>

  <Card title="Connect the store" icon="shopping-bag" href="/ar/help-center/guides/store/doc-2278814">
    Salla, Zid, and commerce-linked journeys.
  </Card>

  <Card title="Work as one team" icon="users" href="/ar/help-center/guides/settings/doc-1890610">
    Members, roles, and workspace settings.
  </Card>
</Columns>

## Grow with partners & agencies

Agencies and resellers run Karzoun under their own brand, onboard client workspaces, and embed commerce apps — without rebuilding the product.

<Columns cols={2}>
  <Card title="Partner program" icon="handshake" href="/partners">
    Onboarding, whitelabel, and how partnership works.
  </Card>

  <Card title="White-label workspace" icon="palette" href="/partners/whitelabel">
    Domains, branding, billing, and client accounts.
  </Card>
</Columns>

## For developers

Building on Karzoun? Open the **GraphQL API** tab — guides, playground, and the live schema live together there. MCP, SDK, and MiniApps have their own tabs.

<Card title="GraphQL API & guides" icon="brackets" href="/developers">
  Quickstart, authentication, webhooks, playground, and schema reference.
</Card>

## Spotlight: what’s new

Not a changelog dump — two product moments worth knowing about right now.

<Columns cols={2}>
  <Card title="WhatsApp Calling" icon="phone" href="/help-center/guides/whatsapp/whatsapp-calling">
    Talk to customers from the same conversation — voice in the inbox, not a separate PBX.
  </Card>

  <Card title="Ads that open a WhatsApp chat" icon="megaphone" href="/help-center/guides/whatsapp/whatsapp-ctwa-ads">
    Turn Meta ads into inbox conversations your team can automate and measure.
  </Card>
</Columns>

<Tip>
  Need the full release history? See the [Changelog](/changelog). Prefer hands-on help? Email [developers@karzoun.chat](mailto:developers@karzoun.chat) or open your [workspace](https://karzoun.chat).
</Tip>


## Related topics

- [How it works](/mcp-server/guides/how-it-works.md)
- [Email channels](/help-center/guides/channels/email-channels.md)
- [Connect AI apps to hosted MCP](/mcp-server/setup/ai-connectors.md)
- [WhatsApp ads that open a chat](/help-center/guides/whatsapp/whatsapp-ctwa-ads.md)
- [conversations](/api-reference/queries/conversations.md)